cant connect to bluetooth

Extremely disappointed in this item!  I bought it on OpenSky and all of their reviews were great.  However, when I see the reviews on the actual product's website, everyone is having issues.  Can we expect this to be fixed at all??

Author : wmtschultz
Date : 2015-10-02 9:24:02

Running Plus

Running Plus is a series of R & D of Bodyfit tracking device based on Bluetooth technology health the general said, the user can through the health apparatus using Bodyfit, Bluetooth and iphone/ipad are connected by, check your body health data and set your target.
Author: bodyfit technology
Version: 3.1
Last Checked: 16 July 2018
Compatibility: iOS 7.0 & up.
Category: Health & Fitness